Register for a HealthyGC Account Forgotten Password
Page content updated 12/12/2019
GCPHN Publication Generally Speaking for Gold Coast general practices

In the December edition

Supporting mental health for Gold Coast aged care residents 

GPs who service residential aged care facilities (RACFs) on the Gold Coast now have the option to refer patients into a new program to access psychological services while living in residential aged care. Change Futures has been commissioned to provide psychological support for residents with mild and moderate mental health conditions, through one-on-one and group interventions.  

Recognised as a national priority by the Federal Department of Health, funding has been made available to Gold Coast Primary Health Network to implement new services to address a gap in services and complement existing services such as Older Persons Mental Health and dementia support services. 

Change Futures is currently supporting 25 facilities across the region. Facilities can request to join the program and referrals are welcomed. It is planned that all RACFs on the Gold Coast will be part of the program within two years. To refer into the program phone: 07 5648 0424.

Wishing you, your teams and family a Merry Christmas and every success for 2020.

We would like to take this opportunity to thank you and your teams for the contribution you have made to the community of the Gold Coast over the last year. We value your contribution to the primary health sector and are committed to working with you in 2020 to continue to build an integrated high performing service sector on the Gold Coast. From the team at Gold Coast Primary Health Network.

Dr Roger Halliwell

Gold Coast Primary Health Network (GCPHN) Acting Board Chair

As we move towards the end of a busy year it is a good time to reflect on some of the successes that GCPHN has achieved in 2019.

This is not only in the clinical space (and particularly mental health activities with our partners), but also in the overall improvement in links across the health sphere.

Read more ...

Dr Kate Shapland

General Practice Gold Coast (GPGC) Board Chair

It is with sadness that I write this. It will be my last message as chair of GPGC. I am on a ferry to my new home in the Isle of Wight as I write.
It has been amazing to work on the board of GPGC this year. 

Read more ...


Christmas closure details for mental health services

Gold Coast Primary Health Network (GCPHN) has developed a mental health commissioned services Christmas closure uinformation sheet. Download the information sheet here. If you have any questions please contact the GCPHN Mental Health team on 07 5635 2455.

Decommissioning of HealthyGC Service Directory

The team at Gold Coast Primary Health Network (GCPHN) have been working tirelessly on the redevelopment of the HealthyGC website. As part of the redevelopment, GCPHN have made the decision to decommission our HealthyGC service directory and instead move to the National Health Service Directory (NHSD), a government owned, not-for-profit organisation who deliver telehealth and digital health services to all Australians. Find out more


Carl's Corner

Reflections of a Clinical Lead

Collaboration - Cliché or cornerstone of General Practice? 

‘Collaboration’ has been promoted as an approach for improving health care so often that it risks becoming a cliché. Its proponents believe collaboration increases efficiency, enhances patient satisfaction and produces high-quality services. However, the collaboration experiences of many patients and general practices often fall short of expectation. 

The reason is rarely collaboration itself, but rather ‘why’ and ‘how’ we choose to collaborate. Find out more

Mental Health / Alcohol & Other Drugs

New Eating Disorder Plans now available

From 1 November 2019, Medicare provided a new Eating Disorder Plan which means more access to support for some Australians experiencing eating disorders. The plan includes sessions available over a 12-month period of up to 20 Medicare-subsidised dietitian sessions and 40 mental health clinician sessions to those approved.   

Gold Coast Primary Health Network has received a number of enquiries regarding the availability of an electronic GP Management Plan template incorporating the new MBS items for eating disorders. We are currently developing this resource and will advise when it is available. In the meantime, there are a variety of resources on the HealthyGC website that may be of some assistance to you (scroll down to Related Links and Information).

Cancer Screening

Melanoma resources for health professionals and patients

Melanoma Patients Australia has an array of useful resources available on their website for health professionals and people affected by melanoma, including videos, downloadable brochures and factsheets. Find out more

Conclusion of information payments from National Bowel Cancer Screening Program

GPs who have previously received a payment for submitting a paper program form to the National Bowel Cancer Screening Program have been sent a letter about the conclusion of information payments in 2020. Further information can be found on Department of Health website, or alternately please contact the National Bowel Cancer Screening Register on 1800 118 868. Find out more

Communications toolkit from National Bowel Cancer Screening Program

communications toolkit has been developed relating to the upcoming transition of the National Bowel Cancer Screening Program (NBCSP) to the National Cancer Screening Register (NCSR) to ensure consistent messages are communicated to all stakeholders and maximise reach of communications. Find out more

Digital Health

Security update – Windows 7 end of support

If you're still using Windows 7, then it's time to plan an upgrade. Support for the Windows 7 operating system is ending on 14 January 2020. After this, Microsoft will no longer provide security updates or support for computers or devices running Windows 7. If your hardware or software is too old it may not auto-update and leave your business susceptible to technical, software and security issues. The Australian Cyber Security Centre recommends upgrading your device or software. Find out what your options are here.

PIP eHealth policy templates and ePIP compliance

The Practice Incentive Program, eHealth Incentive (ePIP) has five eligibility requirements which includes policies your practice must have documented to be compliant for the ePIP. The RACGP have recently updated their ePIP eHealth policy templates which can be accessed here

General practices are also advised to opt-out of payment quarters if they are not satisfied targets will be achieved. Read more here or contact the Practice Incentive Program (Medicare) Phone line: 1800 222 032.

My health for life

My health for life program offering support to Gold Coast general practices

The My health for life program is offering support to general practices across the Gold Coast to improve chronic disease risk assessment and management. The My Health for life and Heart Foundation team will be visiting the area in early 2020 and would like to offer practices a lunchtime information session, including catering. This visit could support Practice Incentives Program (PIP) Quality Improvement (QI) Incentive activities in the practice. To express interest in a visit, please contact Rosie Porter on 07 5612 5441 or
Find out more about the program


Immunisation recommendations for GPs

Since early 2019, there have been several changes to immunisation recommendations. An article written by the National Centre for Immunisation Research and Surveillance (NCIRS) and published in Medicine Today aims to inform general practitioners on what is new, who to ask for help and where to find further information.

Pertussis vaccination information for pregnant women

The Department of Health has released some reminder information around the pertussis-containing vaccine, which is provided at no cost to pregnant women through the National Immunisation Program.

The most important factor associated with uptake of vaccination during pregnancy is a healthcare provider recommendation. Please take all opportunities to speak to your pregnant patients and their partners about the importance of getting vaccinated against pertussis during pregnancy. Find out more



Practice News

Sharing Knowledge about Immunisation (SKAI)

The Sharing Knowledge about Immunisation (SKAI) website has developed an eLearning module and website for healthcare workers. The SKAI eLearning module is designed to help you adapt your clinical communication skills to meet the needs of all parents, whether they are ready to vaccinate, have questions or intend to decline vaccination altogether. The module is accredited for CPD points and also provides an introduction to the SKAI website for providers. 

The SKAI website for providers contains information to help you recognise parents who can benefit from your time and expertise (and avoid extended or confrontational interactions). It also provides answers to parents’ common questions and concerns. You can access the modules here.

Remember to keep us updated on the status of your PIP QI registration.

If you are a newly registered practice or are no longer participating in the PIP QI Incentive, it’s important to let GCPHN know. We require this information to advise the Department of Health that your practice data submission has been submitted to meet PIP QI requirements and ensure that you receive the correct incentive payment. You can update your information by contacting our Practice Support team on or 5612 5408. 

Understand the ‘continuous quality improvement’ requirements for PIP QI

One of the eligibility requirements for the PIP QI incentive is that practices ‘participate in continuous quality improvement (CQI) in collaboration with their PHN.’ Your CQI activities can be around the PIP QI 10 Improvement Measures or an area that reflects the needs of your practice population. You do not need to submit evidence of your CQI to GCPHN or the Department of Health, however you will need to keep evidence of these activities for at least 6 years. Our PIP QI Incentive webpage has examples, templates and guides you can use for your CQI activities. 

GCPHN Offers CQI training and support

Gold Coast Primary Health Network offers regular Data Extraction Tool and CQI training for general practice staff. These training events will provide an overview of data extraction tools available, how to use these tools to support your CQI activities and a facilitated workshop to assist with potential CQI activities for your practice. If you are interested in attending one of these training sessions, please contact our Practice Support team on

10 Christmas eating tips to assist you this festive season 

Written by Amanda Clark, Advanced Accredited Practising Dietitian

Christmas is a time of food, family and festivities.  We eat drink and be merry but this can sometimes come at a price. Evidence shows that around half of the weight gained each year occurs over the Christmas period from the last week in November to the first week in January.  Here’s some great ideas for healthy Christmas fare whilst skipping this year’s dose of extra weight. 

  1. Stock your fridge and pantry with healthy choices and a small amount of traditional Christmas add-ons. Think cherries, mangoes, cashew nuts, protein balls and a single serve pudding or Christmas cake. 
  2. Cater for the day, not the month. If there is 10 people coming for Christmas day, prepare food for 10, not 50!  
  3. Plan for the party. If there is a party that you know will be deep fried nibblies, go in satisfied. Eat a small healthy lunch before attending so you can be more discerning about your intake.
  4. Don’t be a food pusher. If you’re offering around amazing homemade treats, don’t be offended by a polite “No thanks”.  It’s no reflection on you. 

Read more ...

In Brief News

BSQ Clinical Examination Outcome Forms

BreastScreen Queensland (BSQ) Gold Coast Service would like to thank GPs and practice staff for the timely return of Clinical Examination Outcome Forms for symptomatic clients. It greatly assists the BSQ Clinical team with follow-up care, if the completed forms include where clients are being referred to for any relevant diagnostic tests (i.e. ultrasound provider/location). Find out more  

Arrangements for the supply of PBS medicines in areas affected by bushfires

The Commonwealth Department of Health has provided information to professional organisations and pharmacies regarding the arrangements for the supply of PBS medicines in area affected by bushfires. Find out more

National consultation process for National Obesity Strategy has commenced

The National consultation process for National Obesity Strategy has commenced, with consultation opening on Monday 4 November and closing on Sunday 15 December. There are many ways  stakeholders can contribute, including attending community forums as well as through completion of an online survey (short or long form). Find out more

End of Life Law for Clinicians webinar

The End of Life Law for Clinicians webinar explores end of life law in the context of a clinical case study about an older person in residential aged care. It aims to improve your knowledge of end of life law and help you manage legal issues in end of life decision-making that may arise in clinical or aged care practice. Find out more

Asthma Council marks 30 years with new Handbook website

Coinciding with 30 years as the nation’s trusted authority on asthma care, the National Asthma Council Australia has launched a new look Australian Asthma Handbook website as part of a broader brand revitalisation. Find out more

Public consultation: Draft revised CPD Registrations standard

The Medical Board of Australia (the Board) is now consulting on its proposed revised CPD Registration standard that builds on existing arrangements and strengthens CPD requirements for medical practitioners. The consultation paper, including the proposed revised CPD Registration standard is published on the current consultations page. The consultation is open until 14 February 2020. 

Call for Expressions of Interest from Aged Care IT Providers

End of Life Directions for Aged Care (ELDAC) are calling for expressions of interest from Aged Care IT providers to build a dashboard within their own system. Successful applicants will be provided $20,000, data variable prototypes, clinical and technical descriptors to recreate the dashboard within their own clinical system. Find out more 

EOI now open: Statewide Rural and Remote Clinical Network

Clinical Excellence Queensland’s Healthcare Improvement Unit invites expressions of interest for the role of Clinical Chair/Co-Chairs for the Statewide Rural and Remote Clinical Network. Find out more

Research Opportunities

GPs and skin cancer doctors diagnosing melanoma

GPs are invited to take part in this research study which explores various diagnostic tools used by general practitioners to diagnose melanoma. Find out more

What's on

View all upcoming events 

FEATURED: Course in Immunisation Practice in Primary Healthcare (The Benchmarque Group)

Friday 7 February 2020, 8.30am-1pm
This course is designed to upskill students (clinicians) to perform a range of comprehensive immunisation services, and remain up to date with current vaccination programs, changes, and requirements to their scope of practice. The course includes online learning completed via BenchmarqueIQ, half-day face to face workshop, in-class activities and a mandatory third party observed workplace activity. The fee to attend and complete this course is $375.00 per student. Registrations close Friday 27 December. 

Find out more/register

GCPHN Professional Events

Friday 7 February 2020
Course in Immunisation Practice in Primary Healthcare (The Benchmarque Group)
8.30am - 1pm, Robina

Thursday 27 February 2020
SAVE THE DATE: GP Trainer Workshop
6.30pm - 9.30pm, Robina

Click here to see all GCPHN Professional Events


View online - Primary Healthcare Positions Vacant

Place a free job notification

Place your listing on the HealthyGC website

Alternatively email:  
Word Count: 75 words     Layout: Dot points
Generally Speaking is a monthly publication produced by Gold Coast Primary Health Network. It is an important resource for general practice, with local information on GP/practice nurse training and education, quality initiatives, referral information, events, job notifications and local Gold Coast health and community programs that can benefit general practitioners and patients.
Level 1, 14 Edgewater Court, Robina Qld 4226  |  PO Box 3576 Robina Town Centre Qld 4230
P:  07 5635 2455  |  F:  07 5635 2466  |  E:  |

Gold Coast Primary Health Network would like to acknowledge the traditional custodians of the Gold Coast and surrounding areas, the Yugambeh, Yuggera and Bundjalung peoples. 

Gold Coast Primary Health Network gratefully acknowledges the financial and other support from the Australian Government Department of Health.

While the Australian Government Department of Health has contributed to the funding of this material, the information contained in it does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided herein.
search the HealthyGC online directory


Help improve our website

Did you find what you were looking for today?:

We appreciate your feedback and thank-you for taking the time to help improve our website. Please use the form below to provide comments about your experience on our site today.


Primary Health Positions Vacant within the Gold Coast Region

The information on this page is for professionals seeking work in primary health care within the Gold Coast Region. Read more...

Upcoming GCPHN Events

Gold Coast Primary Health Network (GCPHN) assists healthcare professionals in the Gold Coast region through presenting professional education evenings and training events. Read more...

Search for Health Services outside of the Gold Coast Area

The national Health Services Directory is delivered by Healthdirect Australia. Here you can search for health services outside of the Gold Coast Region. Search the NHSD Directory...


Thank you for printing this HealthyGC article! Please don’t forget to come back to for more health and lifestyle articles and event information.